Draconer
Draconer

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Draconer website.

Personal information we collect

When you visit the Draconer website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Draconer website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Draconer website, and information about how you interact with the Draconer website. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

  • “Log files” track actions occurring on the Draconer website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Draconer website.

Additionally, when you make a purchase or attempt to make a purchase through the Draconer website, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as "Order Information".

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?

We use the Order Information that we collect generally to fulfill any orders placed through the Draconer website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you.

  • Screen our orders for potential risk or fraud.

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Draconer website, and to assess the success of our marketing and advertising campaigns).

Sharing your personal information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we also use Google Analytics to help us understand how our customers use the Draconer website -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

Behavioral advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt-out of targeted advertising by using the links below:

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.

Do not track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us

Uploaded Customer Photos & AI Personalization Data Privacy

When you upload personal, family, child, or pet photographs or enter custom names, dates, and messages on Draconer, those files and inputs are used strictly and exclusively to generate your interactive real-time live preview and manufacture your custom made-to-order product. Customer-uploaded photos are transmitted over 256-bit TLS encryption, are never sold, licensed, shared with third-party advertisers, or used to train public AI models, and may be permanently purged from our production servers at any time upon your request to contact@draconer.com.

International Privacy Compliance (GDPR, UK GDPR, CCPA/CPRA, PIPEDA, Australia, Japan & Singapore)

  • European Economic Area (EEA), Switzerland & United Kingdom (GDPR & UK GDPR): You have the right to access, rectify, erase (“right to be forgotten”), restrict processing, object to processing, and request data portability of your personal data. Legal bases for processing include contract performance (fulfilling your custom order), legitimate business interests (fraud prevention and store security), and consent (optional marketing communications).
  • United States (California CCPA/CPRA, Virginia VCDPA, Colorado CPA): You have the right to know what personal information is collected, request deletion of your personal information, and opt out of targeted advertising. Draconer LLC does not sell or rent customer personal information or uploaded photos for monetary consideration.
  • Canada (PIPEDA), Australia (Privacy Act 1988 / APPs), Japan (APPI) & Singapore (PDPA): You may request access to, correction of, or withdrawal of consent for your personal data held by Draconer at any time.

Data Controller & Privacy Officer Contact:
Draconer LLC • 8 The Green, Ste A, Dover, DE 19901, United States
Email: contact@draconer.com • Phone: +1 (302) 261-2688 (Mon–Sat, 9:00 AM – 5:00 PM EST)

If you have any questions regarding privacy or data protection, please contact us at contact@draconer.com.

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